21.10.2022
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
04.09.2022
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Myself and my wife stayed one night in the Westgrove recently. We were travelling on, so arrived late at night and could not avail of breakfast the following morning. However, we thoroughly enjoyed our short stay. The free carpark was great. The girl at reception was very welcoming and friendly, and we were booked in quickly. Check out was also very fast. The reception area was large, bright and comfortable. Our room was also large and comfortable. It was also quiet and we had a much needed good nights sleep. The bathroom and shower area was also large and clean. The shower was lovely too. It was situated over the bath. The hotel was lovely and we would have loved to stay longer. We hope to return again for a longer stay.
25.08.2022
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Excellent hotel. We had a really enjoyable family break. Hotel is modern and spacious. Staff were all very pleasant and helpful.
23.08.2022
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The spa team during our stay were helpful and provided wonderfully relaxing treatments. Thank you to everyone during our stay
12.08.2022
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Upon arrival was met by two very friendly and welcoming Receptionists. Check in was seamless. Our room was on the second floor it was clean and comfortable and I loved my cup of coffee! Food was great and the hotel is very close to everything and we did trips to the nearby towns. Had a brilliant stay and would highly recommend this hotel. Price was very competitive too..
Excellent customer service in all depts. Efficiency at check in Warm comfy Spotless rooms. Food freshly cooked to order and delicious. Underground parking. The hotel is ideally located near major routes. Ideal stay over for business guests. 10/19